A telephone headset can help you focus during phone calls, increase your productivity and improve customer service. They are a necessity for most people that spend significant time on the phone. Telephone headsets are available for mobile, computer and desk phones and come with a wide range of features to fit the needs of most users.
A headset should be comfortable to wear for long periods of time, be lightweight and have high audio quality. It should also have good noise cancellation technology. Most telephone headsets that are designed for business use include a busy light to show that you are in a call and buttons or controls to adjust your settings on the fly. Some headsets have great battery life for those who need to be on the phone all day and some even include a charging case for those who may forget to charge their headset.
Many telephone headsets plug into an amplifier which is connected to the office phone. Some headsets use a Direct Connect cable which plugs directly into the phone without an amplifier but this limits your ability to control the volume of the headset and your microphone. Some headsets have dual batteries that allow you to swap a fresh battery in seconds without interrupting your calls.
Most headsets are made for business and provide a range of options such as ANC, USB-A dongle for computer connection, Bluetooth 5.2, SBC (Standard Basic Codec) and aptX, allowing you to work on multiple devices at once. Some headsets can support up to 8 connections and allow you to toggle between them. Others offer triple connectivity, letting you connect to your desk phone, computer and mobile device. telephone headsets