Online platform that allows travelers to select, personalise & book customized holiday packages like short trips & location-based excursions. Its bespoke technology helps businesses build, manage and sell package holidays more profitably.
EU rules give you certain rights when buying a package holiday or linked travel arrangement (LTA). These include pre-contractual information, liability of the organiser and repatriation in case of insolvency.
What is a package holiday?
A package holiday is a trip that includes flights and accommodation. It is one of the most popular ways to book overseas trips as it gives you the peace of mind that all your travel arrangements are booked together. It also allows you to get the best value for money as most travel businesses have struck deals with airlines and hotels and are able to offer a discounted price by booking them in bulk.
A customised holiday can still be classed as a package if it is sold at a total or inclusive price and lasts for more than 24 hours. It can be purchased online or offline from a trader and includes any breaks, tours or excursions arranged by the organiser for any group of people (up to 10) who are travelling together as a single unit. A customised package can also include additional services such as airport transfers, car hire or theatre tickets.
Can I cancel my package holiday?
In some cases you may be able to cancel your holiday package and get some or all of your money back, but this will depend on the terms of your contract. The company will normally be able to charge you an administration fee for cancelling, but this must be reasonable and can’t be more than it costs the company to make the cancellation.
The organisers of your holiday are legally required to inform you in writing if they increase the price of your booking after you have made it. This will include if there is a significant change in the cost of transport, taxes or fees by third parties or exchange rates.
Using specialist software, tour operators and travel agents can easily build and sell dynamic holiday packages that enable travellers to pick & choose their own flights, hotels and tours/tours to create a custom package that suits them. This helps boost conversions and customer retention.
Can I transfer my package holiday?
Generally, you can transfer your package holiday to someone else before the start of your trip if you give the company reasonable notice (at least seven days) and the person meets any conditions on the company’s website. However, the company may charge you a fee to cover their costs for the administration of the transfer.
Online Packages is a powerful, flexible travel technology solution that helps agents and tour operators offer a broader range of holiday packages to their customers with ease. The system allows you to combine flights, hotels, car rental, cruises, & more into customized travel packages that best suit your customers’ needs – increasing conversions and customer retention. It also allows you to provide dynamic packaging to increase your sales opportunities by offering travel products that can change on the fly based on available options. The system works in tandem with your existing booking engine. Our online travel software includes a robust API integration service for easy integration.
Can I change my package holiday?
When you book a package holiday, the company has to let you know if they can change your flight, hotel or other parts of the holiday. They must offer you a suitable alternative and pay any money that you’re owed.
Our online packages solution enables travel agents/tour operators to easily add dynamic packages to their websites enabling customers to mix and match a range of components in their bookings – flights + hotels & cars, cruises, etc. Dynamic packaging gives your customers greater flexibility and choice helping you increase conversion rates and customer retention leading to improved profits.
Tuniu, Evaneos and Travel Triangle are examples of companies offering tour package software which enables users to create custom holiday packages. They are able to plan and book personalized tours and travel experiences after providing details like budget, interests & number of travelers. The system also connects users with local travel agents/tour operators to help them plan & book their customized trips. online Holiday Packages